Zytex Biotech Private Limited
Zytex Biotech Private Limited
Andheri East, Mumbai, Maharashtra
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Customer Service Policy

Customer Service Policy
   
"Our Customer Service is based on the belief that, it is an ongoing process to delight customers with a human touch that exceeds the customer''s expectations. All business processes at Zytex will be geared to translate this philosophy, making the company customer-centric".

Zytex Beliefs:

  • Marketing = Sales + Service + Transparency
  • Happy and motivated Sales Person = Satisfied customers
  • Marketing is not a department
  • Marketing is THE business and everyone is involved
  • Give what customers love and deliver with passion

Five pillars of Zytex customer service:

  •  Be easy
  •  To find
  •  Deal with
  •  Buy from
  •  Spot disappointment and fix it
  •  Surprise your customers with unparalleled service
  •  Do good things so people will talk about us to others
  •  Be consistent, encouraging. engaging and empowering

Zytex customer experience principles:

  • To treat customers with respect and provide service they will remember
  • To make the experience simple, easy and hassle-free
  • To give customers what they really want
  • To get things right - every time
  • To keep our promises-No bureaucracy
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Reach Us
Rashesh Doshi (Director)
No. 702-B, Polaris, Off Marol Maroshi Road Marol
Andheri East, Mumbai- 400059, Maharashtra, India



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